WELCOME CENTER Patient Portal

Questions?

I’m having surgery soon. How should I prepare?

We have several surgery prep tips and suggestions for you here.

What methods of payment do you accept?

For your convenience, we accept cash, personal check, Visa, MasterCard, American Express, Discover, and debit cards.

When is my payment due?

If your insurance has a copayment, the copayment is due at your appointment. We are required by your insurance company to collect these fees as per your terms of your healthcare contract. Additionally, patients are responsible for all balances, including coinsurances and deductibles.

Will you bill my insurance company?

Yes, in an effort to provide you with the most comprehensive service possible, our office will bill your insurance company.

Do I need to get a referral to see you?

Some insurance plans require a referral from your primary care physician prior to visiting a specialist. Our staff will assist you in obtaining your referral, if necessary.

When is your latest appointment?

We schedule our patients from 8am until 3:30pm with accommodations through the lunch hour.

Do you accept my insurance?

There have been many changes in insurance policies recently not all stated in your contract. Please do not hesitate to contact our office to see how we may help you.

Once I have reached MMI do I then become responsible for payment of any future office visit related to my injury?

In order for your case to continue to be open you must continue to treat with your authorized workers’ compensation doctor at least once a year.  If you go 365 days without seeing the doctor your insurance company may close your case and you may not be entitled to any additional benefits.  If you have taken a settlement after reaching MMI your case would be closed and you would be responsible for any future treatment.

May I contact the office to schedule my first appointment once I have informed my employer of my injury?

No, in the state of Florida your adjuster must contact our office to schedule the first appointment in order for our office to receive authorization to treat you.

What does MMI mean on my DWC25 form that is completed by my doctor?

Maximum Medical Improvement (MMI) means that you have reached a point where your doctor feels that recovery from trauma, or lasting improvement to an injury or disease can no longer reasonably be anticipated, based on reasonable medical probability.  This does not mean that further physical improvement cannot take place.  You may also still continue to see your physician whenever you need to, however,  you may have a $10.00 copay.

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